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Biotene Oral Balance, Dry Mouth Moisturizing Gel 1.5 oz (42 g)

 
suggested: $6.99
our price: $5.94
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REVIEW SNAPSHOT®

by PowerReviews
Biotene Oral Balance, Dry Mouth Moisturizing Gel, 1.5 oz
 
4.1

(based on 122 reviews)

Ratings Distribution

  • 5 Stars

     

    (68)

  • 4 Stars

     

    (27)

  • 3 Stars

     

    (8)

  • 2 Stars

     

    (6)

  • 1 Stars

     

    (13)

83%

of respondents would recommend this to a friend.

Pros

  • Easy to use (70)
  • Gentle on gums (37)
  • Effective (11)
  • Easy to administer (10)
  • Durable (9)

Cons

  • Pricey (18)
  • Wears out quickly (16)
  • Not effective (5)
  • Tastes bad (3)

Best Uses

  • Daily use (48)
  • Prevent cavities (11)
  • Bad breath (9)
  • Travel (8)
  • Dry mouth (5)
    • Reviewer Profile:
    • Frequent user (73), Have medical condition (12), Elderly (4), Healthy adult (3)

Most Liked Positive Review

 

Told my dentest it's the best $ can buy.

A lillte dab at night after I brush my teeth lasts all night. It is quite expensive, so I normally use less that advertised. I found that the smaller amount works just fine. ...Read complete review

A lillte dab at night after I brush my teeth lasts all night. It is quite expensive, so I normally use less that advertised. I found that the smaller amount works just fine. It took a little getting use to. Then it was like an old friend. Told my dentist this worked best, and lasted all night. Would recommend it to anyone who has dry mouth from meds.

VS

Most Liked Negative Review

 

Completely Changed Ingredients - USELESS

I have used this gel day and night for over 10 years and now they have ruined it. It is NOT a gel anymore - it is now runny, tastes bad, and is...Read complete review

I have used this gel day and night for over 10 years and now they have ruined it. It is NOT a gel anymore - it is now runny, tastes bad, and is also sweetened with sorbitol and xylitol (originally only contained xylitol). I do not know what I am going to do now that Biotene has made this USELESS to help with my dry mouth. Over the years I have tried many different brands and none were as effective as the ORIGINAL Biotene Dry Mouth Gel. I am now looking for something to replace this terrible product. I don't know why companies change good products - I suppose this change will make a bigger profit IF they do not lose all their customers. I have not even mentioned that it now also contains Propylparaben (a not so good for you preservative). I have not looked up all the new ingredients to see where they come from. Here is what is in the "new improved pH balance" Biotene Oral Balance Dry Mouth Gel: Glycerine, Water, Sorbitol, Xylitol, Carbomer, Hydroxyethyl Cellulose, Sodium Hydroxide, Propylparaben. The ingredients are VERY different, it is not a minor change. I wish they still offered the ORIGINAL. I can only hope I can find something from another company that will help my dry mouth.

Reviewed by 122 customers

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Displaying reviews 1-10

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1.0

New "Improved" formula is TERRIBLE

By Nature girl

from FL

describe yourself Have Medical Condition

See all my reviews

Pros

    Cons

    • Not Effective

    Best Uses

      Comments about Biotene Oral Balance, Dry Mouth Moisturizing Gel, 1.5 oz:

      I am a CPAP user and I found this product about a year ago. It was very helpful for my dry mouth and lasted for several hours. I was very pleased with it. I am EXTREMELY upset that the "new and improved" version is no longer really a gel and it disappears within about 30 seconds and no longer helps with dry mouth at night. Unfortunately, not realzing the formula had changed, I bought two tubes ...I will be looking for a new product.

       
      5.0

      Dry mouth relief

      By Mr b mama

      from Plainview ny

      describe yourself Have Medical Condition

      See all my reviews

      Verified Buyer

      Pros

      • Effective
      • Relieves Symptoms Fast

      Cons

        Best Uses

        • Everyday

        Comments about Biotene Oral Balance, Dry Mouth Moisturizing Gel, 1.5 oz:

        I wear full upper and lower dentures this product helps with my dry mouth

        (4 of 4 customers found this review helpful)

         
        2.0

        Re new Oral Balance formula

        By Beth

        from St Anthony Mn

        describe yourself Healthy Adult

        Pros

          Cons

          • Does Not Last All Night
          • Hard to Administer
          • Not Effective

          Best Uses

            Comments about Biotene Oral Balance, Dry Mouth Moisturizing Gel, 1.5 oz:

            I liked oral balance gel before it was changed,
            lasted all night for dry mouth. The re formulated version lasted one hour. I have to apply it at least two times during the night which disturbs my sleep.

            (5 of 5 customers found this review helpful)

             
            2.0

            Beware

            By Dreamer

            from Bryan, OH

            describe yourself Have Medical Condition

            Verified Buyer

            Pros

            • Easy To Administer
            • Relieves Symptoms Fast

            Cons

            • Does Not Last

            Best Uses

            • Dry Mouth
            • Everyday

            Comments about Biotene Oral Balance, Dry Mouth Moisturizing Gel, 1.5 oz:

            I have used the original product with great effect. The reformulated version does not have the enzymes it should have, it does not last, flat out it doesn't work as well as the original version. I will be looking for something else to replace it with.

             
            5.0

            Great product

            By len

            from Evanston, IL

            describe yourself Elderly

            See all my reviews

            Verified Buyer

            Pros

            • Easy To Administer
            • Effective
            • No Side Effects
            • Promotes Healing
            • Relieves Symptoms Fast
            • The Only Thing That Works

            Cons

              Best Uses

              • When In Bed Asleep

              Comments about Biotene Oral Balance, Dry Mouth Moisturizing Gel, 1.5 oz:

              I have trouble sleeping and before finding this product, I was wakened regularly with a dry, someties painful, mouth. I use it now several times a night.

              My only complaint about the product is that it is expensive.

              (5 of 5 customers found this review helpful)

               
              1.0

              New version is useless

              By Dry in SoCal

              from San Diego

              describe yourself Elderly

              See all my reviews

              Pros

                Cons

                • Not Effective

                Best Uses

                  Comments about Biotene Oral Balance, Dry Mouth Moisturizing Gel, 1.5 oz:

                  The "new" version has tampered with a perfectly good product and made it useless to me. Wish I had stockpiled the old version.

                  (6 of 6 customers found this review helpful)

                   
                  1.0

                  Completely Changed Ingredients - USELESS

                  By Geolie

                  from Irving, Texas

                  Comments about Biotene Oral Balance, Dry Mouth Moisturizing Gel, 1.5 oz:

                  I have used this gel day and night for over 10 years and now they have ruined it. It is NOT a gel anymore - it is now runny, tastes bad, and is also sweetened with sorbitol and xylitol (originally only contained xylitol). I do not know what I am going to do now that Biotene has made this USELESS to help with my dry mouth. Over the years I have tried many different brands and none were as effective as the ORIGINAL Biotene Dry Mouth Gel. I am now looking for something to replace this terrible product. I don't know why companies change good products - I suppose this change will make a bigger profit IF they do not lose all their customers. I have not even mentioned that it now also contains Propylparaben (a not so good for you preservative). I have not looked up all the new ingredients to see where they come from. Here is what is in the "new improved pH balance" Biotene Oral Balance Dry Mouth Gel: Glycerine, Water, Sorbitol, Xylitol, Carbomer, Hydroxyethyl Cellulose, Sodium Hydroxide, Propylparaben. The ingredients are VERY different, it is not a minor change. I wish they still offered the ORIGINAL. I can only hope I can find something from another company that will help my dry mouth.

                  (3 of 3 customers found this review helpful)

                   
                  2.0

                  Ingredients changed for the worse.

                  By Tom

                  from California

                  describe yourself Have Medical Condition

                  See all my reviews

                  Pros

                    Cons

                    • Cloyingly Sweet
                    • Unpleasant Taste

                    Best Uses

                      Comments about Biotene Oral Balance, Dry Mouth Moisturizing Gel, 1.5 oz:

                      The new formula is nearly completely different from the one that was used for years. The old product was effective and pleasant to use. The new formula has an overwhelming sweetness with a less than pleasant flavor. It's very unfortunate that GlaxoSmithKline felt the necessity to fix something that wasn't broken.

                      (3 of 3 customers found this review helpful)

                       
                      1.0

                      Beware of new forumla for Oral Balance

                      By deevee

                      from Rockville MD

                      describe yourself Have Medical Condition

                      See all my reviews

                      Pros

                        Cons

                          Best Uses

                            Comments about Biotene Oral Balance, Dry Mouth Moisturizing Gel, 1.5 oz:

                            The forumla for Oral Balance Gel has been changed for the worse. All the good enzymes (good for your mouth) have been removed, and a new ingredient burns your mouth. Those who have serious dry mouth (who have depended for years on this product) will no longer be able to use it. It's not a gel, it's more watery, and is mostly glycerin. I'm looking for a replacement product, but haven't found one yet.

                            (1 of 1 customers found this review helpful)

                             
                            2.0

                            New cinnamon flavor irritates mouth

                            By Marne

                            from eastern shore maryland

                            See all my reviews

                            Verified Buyer

                            Pros

                              Cons

                              • Causes Sides Effects

                              Best Uses

                                Comments about Biotene Oral Balance, Dry Mouth Moisturizing Gel, 1.5 oz:

                                When Oral Balance returned to the shelves it had a flavor change. Now its a spicey cinnamon! Fine for candy, but those with dry mouth or sensitive oral tissues would prefer the old flavor return. The cinnamon flavor gel burns, stings and also triggers continous coughing spells.

                                This flavor change is a disappointment.
                                However the safety seal is a wise improvement.
                                Please bring back the old mild flavored Oral Balance that was soothing to oral tissues.

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