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Neutrogena Naturals Purifying Facial Cleanser 6 fl oz (177 ml)

 
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REVIEW SNAPSHOT®

by PowerReviews
Neutrogena Naturals Purifying Facial Cleanser, 6 fl oz
 
3.4

(based on 36 reviews)

Ratings Distribution

  • 5 Stars

     

    (17)

  • 4 Stars

     

    (2)

  • 3 Stars

     

    (3)

  • 2 Stars

     

    (6)

  • 1 Stars

     

    (8)

62%

of respondents would recommend this to a friend.

Pros

  • Leaves clean feel (26)
  • Gentle (17)
  • Balances skin (14)
  • Not greasy (14)
  • Smells great (12)

Cons

  • Irritates skin (11)
  • Bad smell (6)
  • Doesn't work (3)
  • Dries out skin (3)

Best Uses

  • Daily use (15)
  • Combination skin (13)
  • Oily skin (9)
  • Sensitive skin (8)
  • All skin types (7)
    • Reviewer Profile:
    • Brand buyer (20), Budget shopper (12)

Most Liked Positive Review

 

Neutro's Best Cleanser Ever!

This new facial cleanser is by far Neutrogena's best ever formulated facial cleanser. It is gentle, yet it removes the grime and goo of the day. It does have an unusual texture though,...Read complete review

This new facial cleanser is by far Neutrogena's best ever formulated facial cleanser. It is gentle, yet it removes the grime and goo of the day. It does have an unusual texture though, but overall, it is superb. No stinging, no dryness, just pure clean for my Normal to Oily skin. My husband also uses it and he has dry skin from his daily shaving routine, but after washing with this product his skin is hydrated and smooth - Not irritated. Give it a try!

VS

Most Liked Negative Review

 

Tricky to rate

I think the reason some people are leaving horrible reviews and others positive is because different skin types are going to respond WAY differently to this product. We're typically drawn to products that boast...Read complete review

I think the reason some people are leaving horrible reviews and others positive is because different skin types are going to respond WAY differently to this product. We're typically drawn to products that boast their 'natural' ingredients, but the fact that something contains 'natural' ingredients does not mean it will have miracle results.

If you have oily to normal skin you may like this product.

If you have sensitive acne-prone skin you will probably NOT like this product.

I was excited to try this because I was out of my usual cleanser and thought, "Hey! An all natural product from one of my favorite brands! Awesome!" The first couple of uses felt nice, but my skin started flaking and felt irritated. I figured I just needed to adjust, that maybe it was doing it's job by peeling off layers of skin to un-clog pores. I have finished the entire bottle (I don't like to give up on a product, lol!) and I feel justified in leaving this review. My skin is now dry, very sensitive, itchy and irritated with NO improvement in acne. In fact, it is actually red and when I step back from the mirror it's like my face is one color and my neck is another. This cleanser contains *Sodium Lauryl Sulfoacetate*, a detergent that incredibly irritating if you have acne-prone skin. After researching it I discovered that it's one of the worst things you can use. Someone w/o acne probably won't have a poor reaction to it (which is probably why the reviews are so polarized.)

To sum things up, if you already have acne and are looking for a cleanser to clear it, stay away from this one. The detergent will only cause more acne.

If you only have oily-to-normal skin, go ahead and give it a whirl. I would stop using it immediately if it starts to irritate your skin, as it will probably only worsen. On the other hand, if it doesn't bother you then you've just found a nice, inexpensive cleanser.

**Also, I don't know why people are complaining about the smell. I think it smells great!**

Reviewed by 36 customers

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Displaying reviews 1-10

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5.0

Very Pleased

By Naturals Lover

from Tampa Bay, FL

Pros

  • Gentle
  • Leaves Clean Feel
  • Not Greasy
  • Smells Great

Cons

    Best Uses

    • Combination Skin
    • Daily Use
    • Oily Skin

    Comments about Neutrogena Naturals Purifying Facial Cleanser, 6 fl oz:

    Not sure why so many users complain about the smell of this product. I find it to be light and fresh smelling. My skin feels clean after washing without drying it out. If left on the face for a few minutes it has a mild exfoliating effect from the natural willow bark in the product. I use it with the purifying scrub and follow up with the multi vitamin nourishing moisturizer. In all I am pleased with the product line and hope Neutrogena doesn't change a thing now that I have found facial products that don't irritate my skin.

     
    5.0

    Great face cleanser

    By Old girl

    from New Orleans, LA

    describe yourself Brand Buyer

    See all my reviews

    Verified Buyer

    Pros

    • Balances Skin
    • Gentle
    • Improves Skin Texture
    • Leaves Clean Feel
    • Smells Great

    Cons

    • none

    Best Uses

    • All Skin Types
    • Combination Skin
    • Daily Use
    • Sensitive Skin

    Comments about Neutrogena Naturals Purifying Facial Cleanser, 6 fl oz:

    Really great face cleanser. I use everyday to cleanse my face. Smells good too and contains natural Eco friendly products. Only takes a little dab and gives a nice lather.

     
    1.0

    Broke me out

    By gissy

    from Los Angeles, CA

    describe yourself Budget Buyer

    Pros

    • Leaves Clean Feel
    • Not Greasy
    • Smells Great

    Cons

    • Ineffective
    • Irritates Skin

    Best Uses

      Comments about Neutrogena Naturals Purifying Facial Cleanser, 6 fl oz:

      So I got this awhile ago. I had moderate acne. I thought this would be a good gentle cleanser. I have dry skin and this just gave me little white heads everywhere. When I had this product in my routine I would get these little white heads at the end of the day. Its so weird. It cleared up quick and I thought it was my foundation. So I stopped using it and my skin cleared up so nicely. I used it again since I ran out of what I was using and... little white heads everywhere!

       
      5.0

      Regular user

      By W

      from Chicago il

      describe yourself Brand Buyer

      See all my reviews

      Verified Buyer

      Pros

      • Balances Skin
      • Gentle
      • Leaves Clean Feel
      • Moisturizing

      Cons

        Best Uses

        • All Skin Types
        • Daily Use

        Comments about Neutrogena Naturals Purifying Facial Cleanser, 6 fl oz:

        twice a day: am / pm

         
        5.0

        Best for me with sensitive skin

        By Safta

        from MD

        describe yourself Brand Buyer

        See all my reviews

        Pros

        • Balances Skin
        • Gentle
        • Leaves Clean Feel
        • No Smell
        • Not Greasy
        • Stopped Breakouts

        Cons

          Best Uses

            Comments about Neutrogena Naturals Purifying Facial Cleanser, 6 fl oz:

            I bought this once and now I won't use anything else on my ultra sensitive skin. I have stopped breaking out since using this product.

            (3 of 3 customers found this review helpful)

             
            2.0

            Tricky to rate

            By Val

            from Michigan

            describe yourself Brand Buyer

            See all my reviews

            Pros

            • Leaves Clean Feel
            • Not Greasy
            • Smells Great

            Cons

            • Dries Out Skin
            • Ineffective
            • Irritates Skin

            Best Uses

              Comments about Neutrogena Naturals Purifying Facial Cleanser, 6 fl oz:

              I think the reason some people are leaving horrible reviews and others positive is because different skin types are going to respond WAY differently to this product. We're typically drawn to products that boast their 'natural' ingredients, but the fact that something contains 'natural' ingredients does not mean it will have miracle results.

              If you have oily to normal skin you may like this product.

              If you have sensitive acne-prone skin you will probably NOT like this product.

              I was excited to try this because I was out of my usual cleanser and thought, "Hey! An all natural product from one of my favorite brands! Awesome!" The first couple of uses felt nice, but my skin started flaking and felt irritated. I figured I just needed to adjust, that maybe it was doing it's job by peeling off layers of skin to un-clog pores. I have finished the entire bottle (I don't like to give up on a product, lol!) and I feel justified in leaving this review. My skin is now dry, very sensitive, itchy and irritated with NO improvement in acne. In fact, it is actually red and when I step back from the mirror it's like my face is one color and my neck is another. This cleanser contains *Sodium Lauryl Sulfoacetate*, a detergent that incredibly irritating if you have acne-prone skin. After researching it I discovered that it's one of the worst things you can use. Someone w/o acne probably won't have a poor reaction to it (which is probably why the reviews are so polarized.)

              To sum things up, if you already have acne and are looking for a cleanser to clear it, stay away from this one. The detergent will only cause more acne.

              If you only have oily-to-normal skin, go ahead and give it a whirl. I would stop using it immediately if it starts to irritate your skin, as it will probably only worsen. On the other hand, if it doesn't bother you then you've just found a nice, inexpensive cleanser.

              **Also, I don't know why people are complaining about the smell. I think it smells great!**

              (0 of 1 customers found this review helpful)

               
              1.0

              Stings Eyes

              By MaxieX

              from Jersey Shore

              describe yourself Budget Buyer

              Pros

                Cons

                • Irritates Skin

                Best Uses

                  Comments about Neutrogena Naturals Purifying Facial Cleanser, 6 fl oz:

                  I use St. Ives facial cleanser and make-up remover which I can no longer get. So I spent more $ and decided to try this Neutrogena product since it too was listed as a cleanser and makeup remover. I applied this product the same way that I applied the St. Ives - directly on my eyes. Well this product burned my eyes immediately - I mean STINGING. My eye bothered me all day. I will continue my search for a replacement product for my St. Ives.

                  (1 of 1 customers found this review helpful)

                   
                  2.0

                  Smells Like Hair Dye

                  By Shan

                  from Chicago, IL

                  describe yourself Brand Buyer

                  See all my reviews

                  Pros

                  • Gentle
                  • Leaves Clean Feel

                  Cons

                  • Bad Smell

                  Best Uses

                    Comments about Neutrogena Naturals Purifying Facial Cleanser, 6 fl oz:

                    This cleanser works fine, but the heavy smell is just too much. When a product is marketed as "natural"/paraben free, etc., one would expect the smell to be fairly natural as well. This stuff smells just like hair dye. I definitely won't be buying again, I'm not sure I'll even be able to finish the bottle that I have. Yuck.

                    (1 of 1 customers found this review helpful)

                     
                    4.0

                    Not overdrying

                    By lisjen

                    from Staten Island, NY

                    describe yourself Brand Buyer

                    See all my reviews

                    Pros

                    • Doesn't Leave Overdry
                    • Doesn't Leave Taut
                    • Leaves Clean Feel

                    Cons

                      Best Uses

                      • Combination Skin
                      • Daily Use

                      Comments about Neutrogena Naturals Purifying Facial Cleanser, 6 fl oz:

                      My face is very shiny, but not oily. Then I sweat a lot. The Deep Clean is for normal to oily skin and leaves my face feeling taut. This cleanser is just right and I can even not moisturize _immediately_. I don't know about makeup removal as I was not consistently using at the time.

                      (1 of 1 customers found this review helpful)

                       
                      5.0

                      Shocked by bad reviews!

                      By the Very Wary Consumer

                      from Indiana, Pennsylvania

                      Pros

                      • Gentle
                      • Improves Skin Texture
                      • lasts a long time
                      • Leaves Clean Feel
                      • Need Only A Little
                      • NO BREAKOUTS
                      • No tight feeling
                      • Smells Great

                      Cons

                      • Pump Can Be Hard To Start

                      Best Uses

                      • Combination Skin
                      • Daily Use

                      Comments about Neutrogena Naturals Purifying Facial Cleanser, 6 fl oz:

                      The "natural" aspect of the product was what drew me in when I purchased it. I use this facial wash every time I shower, on my entire face, eye area, and neck. Because I do have combination skin and have had problems with acne cysts, it can be difficult to find something that will not make me break out or leave my skin so tight that it hurts. The Neutrogena Naturals is for me, the perfect combination of cleansing and not stripping my skin. I was amazed to see so many negative comments about this product, so much so that I had to write! I think that the fragrance is fresh and clean, it rinses very easily in the shower, and does a great job on my, sometimes, troublesome skin. I do follow it with a moisturizer by a different company, but have changed moisterizers while using this wash and it still works great for me. My skin feels very clean, and nice and soft after washing. As for all of the commentors who reported that the fragrance was way too heavy, I think that the original Neutrogena liquid has a much heavier, cloying scent. I have used at least 4-5 bottles of this cleanser, and plan to keep on using it. The only problem I have encountered is that every once in a while with a new bottle, or if I have turned the pump to close it for travel, is getting the pump to work. Other than that one quirk, I love this product!

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