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Nexxus Humectress Ultimate Moisturizing Conditioner 33.8 fl oz (1 L)

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REVIEW SNAPSHOT®

by PowerReviews
Nexxus Humectress Ultimate Moisturizing Conditioner, 33.8 fl oz
 
3.2

(based on 73 reviews)

Ratings Distribution

  • 5 Stars

     

    (31)

  • 4 Stars

     

    (8)

  • 3 Stars

     

    (3)

  • 2 Stars

     

    (4)

  • 1 Stars

     

    (27)

54%

of respondents would recommend this to a friend.

Pros

  • Improves hair health (27)
  • Smooths & softens (27)
  • Gentle (24)
  • Improves texture (22)
  • Great smell (19)

Cons

  • Doesn't work (17)
  • Smells bad (14)
  • Leaves residue (13)
  • Greasy (11)
  • Too light (7)

Best Uses

  • Daily use (13)
  • Dry hair (13)
  • Curly hair (12)
  • Deep conditioning (12)
  • Fine hair (12)
    • Reviewer Profile:
    • Survivalist / minimalist (22), Beauty conscious (16), Product junkie (12)
    • Hair Type:
    • Straight hair (18), Wavy hair (18), Very curly hair (10)

Most Liked Positive Review

 

An Oldie, But A Goodie!

I've used Humectress since the early 1980s, and it's still the same great product. Use as a daily conditioner when shampooing, or use a small amount rubbed between your palms and applied to...Read complete review

I've used Humectress since the early 1980s, and it's still the same great product. Use as a daily conditioner when shampooing, or use a small amount rubbed between your palms and applied to dry hair. It moisturizes (as the name implies) but isn't sticky or heavy. I love that you can buy it online now instead of only at salons. And I love that they haven't changed the formulation or fragrance after all these years. It's a classic.

VS

Most Liked Negative Review

 

From best to worst

This product went from the best conditioner that I've used for over 15 years, the to worst conditioner with the new formula.
I wrote to Nexxus, and the following is their...Read complete review

This product went from the best conditioner that I've used for over 15 years, the to worst conditioner with the new formula.
I wrote to Nexxus, and the following is their response:

Thank you for contacting Nexxus Salon Hair Care and sharing your thoughts with us. We regard feedback as a gift and share your opinions with all who are involved with the Nexxus Brand.

When the opportunity presents itself to make substantial improvements to the technology of a product such as Nexxus Humectress Conditioner and a resulting improvement in the benefits that it brings to your hair we feel we owe it to our consumer to make those advances.

None of this is done casually, or simply for the sake of "new". We test each change with large groups of current Nexxus users and potential Nexxus customers and only make those changes which they strongly feel give them a real benefit. As we test these changes, we also test the cosmetic features of the brand such as fragrance, color and consistency. Again, we only make changes that can demonstrate strong and broad consumer support.



We are sorry that your initial response was not positive. We hope you give Nexxus a second chance and will come to appreciate what these outstanding products bring to your hair.



Again, thank you for contacting Nexxus Salon Hair Care.



Sincerely,

Sarah Hart
Consumer Relations Representative

Reviewed by 73 customers

Sort by

Displaying reviews 11-20

Back to top

 
5.0

So good I leave it in

By Kathy

from New York, NY

describe yourself Minimalist

See all my reviews

Verified Buyer

Pros

  • Detangles
  • Improves Hair Health
  • Improves Texture
  • Smooths & Softens
  • Takes away all static

Cons

    Best Uses

    • Thick Hair

    Comments about Nexxus Humectress Ultimate Moisturizing Conditioner, 33.8 fl oz:

    I've used this product for 30 years. Tried many others, but nothing compares. Completely gets rid of static electricity and adds body and control.

     
    5.0

    Great Stuff!

    By Andrea1046

    from San Jose

    describe yourself Beauty Conscious

    See all my reviews

    Verified Buyer

    Pros

    • Adds Shine
    • Great stuff
    • Improves Texture
    • Smooths & Softens

    Cons

      Best Uses

      • Curly Hair
      • Deep Conditioning
      • Dry Hair
      • Thick Hair

      Comments about Nexxus Humectress Ultimate Moisturizing Conditioner, 33.8 fl oz:

      I have thick, curly, somewhat coarse hair that is going gray. This is the only conditioner I've found that will tame the fuzzy gray hairs without making the rest of my hair feel greasy and weighed down. It has almost no smell--which is good--I don't like perfumes.

      Service and delivery comments:

      Product arrived on time and in OK condition--part of the cap was chipped off.

      • Hair Type:
      • Very Curly Hair

      (5 of 7 customers found this review helpful)

       
      1.0

      DONT BUY IT!!! FORMULA IS NOT THE SAME!

      By pro stylist.

      from El Paso, tx

      describe yourself Professional Stylist

      Pros

        Cons

          Best Uses

            Comments about Nexxus Humectress Ultimate Moisturizing Conditioner, 33.8 fl oz:

            in 2009-2010 Nexxus changed the formula, they went down from the best product to junk!
            Now, Nexxus in nothing but ordinary products with tons of silicones, making your hair dry and brittle.
            Dont recommend it..
            if the bottle has a black cap, is new stuff, equals, bad product.

            • Hair Type:
            • Straight Hair

            (0 of 2 customers found this review helpful)

             
            5.0

            LOVE THIS! Have used it for 30+ yrs.

            By Lady Jazz

            from Las Vegas, NV

            describe yourself Minimalist

            See all my reviews

            Pros

            • Adds Shine
            • Gentle
            • Great Smell
            • Improves Hair Health
            • Improves Texture
            • Smooths & Softens

            Cons

              Best Uses

              • Curly Hair
              • Daily Use
              • Deep Conditioning
              • Dry Hair
              • Fine Hair
              • Repairs radiation damage

              Comments about Nexxus Humectress Ultimate Moisturizing Conditioner, 33.8 fl oz:

              The best product for my hair. I've used it for over 30 years. I apply it after shampooing and comb through, then rinse out, then apply more and leave in. After 2 bouts with Thyroid Cancer, it helped bring life back to my hair after much shock and damage from all the Radiation. I would recommend it to everyone. I have friends that have used it longer than I have. GREAT PRODUCT!

              • Hair Type:
              • Very Curly Hair

              (6 of 6 customers found this review helpful)

               
              1.0

              From best to worst

              By Bohemian

              from Lakewood, CA

              describe yourself Minimalist

              Pros

                Cons

                • Ineffective
                • Leaves Residue
                • Smells Bad

                Best Uses

                  Comments about Nexxus Humectress Ultimate Moisturizing Conditioner, 33.8 fl oz:

                  This product went from the best conditioner that I've used for over 15 years, the to worst conditioner with the new formula.
                  I wrote to Nexxus, and the following is their response:

                  Thank you for contacting Nexxus Salon Hair Care and sharing your thoughts with us. We regard feedback as a gift and share your opinions with all who are involved with the Nexxus Brand.

                  When the opportunity presents itself to make substantial improvements to the technology of a product such as Nexxus Humectress Conditioner and a resulting improvement in the benefits that it brings to your hair we feel we owe it to our consumer to make those advances.

                  None of this is done casually, or simply for the sake of "new". We test each change with large groups of current Nexxus users and potential Nexxus customers and only make those changes which they strongly feel give them a real benefit. As we test these changes, we also test the cosmetic features of the brand such as fragrance, color and consistency. Again, we only make changes that can demonstrate strong and broad consumer support.



                  We are sorry that your initial response was not positive. We hope you give Nexxus a second chance and will come to appreciate what these outstanding products bring to your hair.



                  Again, thank you for contacting Nexxus Salon Hair Care.



                  Sincerely,

                  Sarah Hart
                  Consumer Relations Representative

                   
                  2.0

                  Too Much Serum

                  By Michelle

                  from NY

                  describe yourself Product Junkie

                  See all my reviews

                  Pros

                  • Great Smell

                  Cons

                  • Greasy

                  Best Uses

                    Comments about Nexxus Humectress Ultimate Moisturizing Conditioner, 33.8 fl oz:

                    Ok, so i bought this because i have very dry brittle hair.. I decided one day that i had enough from the products on the shelves and wanted to try a "salon" tye of conditioner.. so i grabbed this recognizing the name. I got it home and put it in my hair.. it felt so nice and silky, smelled nice too.. when i blow dried my hair all i could feel was the greasy frizz type serum that was left behind.. it was nasty.. Imagine rubbing petrolium jelly on a broom, thats what my hair felt like.. it did nothing to actually moisturize my hair. I imagine that your hair would already have to be in good condition for this to do anything. My hair is still dry but only now i have this greasy stuff weighing it down.. YUCK

                    • Hair Type:
                    • Straight Hair

                    (5 of 5 customers found this review helpful)

                     
                    1.0

                    DON'T BUY THIS, THEY CHANGED IT

                    By anya

                    from new jersey

                    describe yourself Beauty Conscious

                    Pros

                    • None

                    Cons

                    • No the same
                    • Not the same product
                    • Smells Bad
                    • Too Light

                    Best Uses

                    • None

                    Comments about Nexxus Humectress Ultimate Moisturizing Conditioner, 33.8 fl oz:

                    i had used humectress for years and wouldn't have used anything else. when i opened a new bottle recently, i was crushed to discover that it didn't contain my humectress. what's more, the bottle said nothing about changing the product (obviously they weren't about to put "New and Improved" since that claim would be so blatantly false). the new stuff did nothing for my frizz and it smells cheap. i can't imagine anyone liking it.

                    • Hair Type:
                    • Wavy Hair
                     
                    5.0

                    My favorite...

                    By New Mom Melissa

                    from Erie, PA

                    describe yourself Product Junkie

                    See all my reviews

                    Pros

                    • Gentle
                    • Improves Hair Health
                    • Improves Texture
                    • Smooths & Softens

                    Cons

                      Best Uses

                      • Curly Hair
                      • Deep Conditioning
                      • Dry Hair
                      • Fine Hair

                      Comments about Nexxus Humectress Ultimate Moisturizing Conditioner, 33.8 fl oz:

                      This is my favorite, mainstay conditioner. I won't use anything else. Period.

                      • Hair Type:
                      • Very Curly Hair

                      (6 of 6 customers found this review helpful)

                       
                      2.0

                      Just like Coca-Cola changing formula!

                      By Joe

                      from Maryland

                      Comments about Nexxus Humectress Ultimate Moisturizing Conditioner, 33.8 fl oz:

                      As a 27 year daily user of humectress(27 years--holy smokes), I am disappointed in the new formula. The new formula doesn't do TWO things that made it famous in the first place.1) It does not moisturize and KEEP moisturized if used as a hairdressing. 2) It does not provide a perfect sheen if also used as a hairdressing. I have curly hair, and the original humectress worked perfectly after shampooing--just a teaspoon(or as Nexxus originally stated "the size of a pea") left in the hair. This really maintained the curls and added impressive(and needed)moisture. It simply was the best hair dressing to maintain perms, and for curly hair. The new formula immediately does not provide the same luxury or benefits. Changing the formula was a big mistake--Coca Cola realized they goofed when they tried to improve. Humectress has been on the market as a mainstay for so long that they have a big customer base from this product alone. Do they really want to change something that offers less?(Anyone at Nexxus out there listening?). The other comments from others show they have used the product for DECADES. This should show Nexxus they "nailed" down the perfect combination of ingredients in their formula. I'm sure that the "big-wigs" and the factories running the products are firm on their decision to keep the inferior Humectress(over the original). Why can't Nexxus offer both the new and the original? The original Humectress formula was simply awesome, and I do thank Nexxus for making it.

                      (0 of 2 customers found this review helpful)

                       
                      4.0

                      Old Faithful

                      By Karen Consumer

                      from Westchester, NY

                      describe yourself Beauty Conscious

                      See all my reviews

                      Verified Buyer

                      Pros

                      • Gentle
                      • Great shaving cream
                      • Improves Texture
                      • Smooths & Softens

                      Cons

                        Best Uses

                        • Curly Hair
                        • Fine Hair

                        Comments about Nexxus Humectress Ultimate Moisturizing Conditioner, 33.8 fl oz:

                        I have been using this for years and although I rotate through a string of other products, I always come back to Humectress. It's just a good basic conditioner that moisturizes without being at all greasy, and rinses well. And ladies - I use it instead of shaving cream for my legs: it is FANTASTIC for this use. Reduces nicks, and leaves skin somewhat moisturized (without being oily).

                        • Hair Type:
                        • Very Curly Hair

                        Displaying reviews 11-20

                        Back to top

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