For health and hygiene reasons, some items are not returnable or exchangeable once the packaging has been opened EXCEPT for the reason of manufacturing defect or shipment of incorrect product. Ideal 100" pillow for those suffering from joint pain, fibromyalgia, surgery, mothers to be or those seeking total body support and comfort. Aligns the spine for correct sleeping posture. Ideal for those suffering from head, neck, shoulder, back or leg pain. Includes zip off cover. Ideal for those suffering from head, neck, shoulder, back or leg pain. | 
