The only relief I have found for my frozen shoulders at this point. It doesnt take the pain away but gives it a temporary fix

I have suffered from pinched nerves in my neck for many years and chiropractic care has been my only relief. This massager is strong enough to work the tight muscles in my neck and relieve the nerve pain when I am not able to get to the chiropractor. The heat helps to relax the muscles so the kneading action can do its job. I am very pleased with how well I feel after using this product! It is worth more than I paid! I would definitely purchase it again!!

When I put it on I found the vibrating heads inside to be very hard on my neck and even painful. I returned it.

I bought this product for my father, as a gift. He has been having neck discomfort and I thought this would work well. He did use the product and said that it squeezed his neck so hard, that it was very painful and uncomfortable, causing more pain, than he had.

Does relax you

I am very happy with this massager. I had tried neck massagers before (more expensive ones), and they hurt my neck. I have four fused vertebrae in my neck, so there's decreased flexibility. I have continuous neck pain, due to a spine disease. This massager is semi-comfortable. I use it while lying down with my head propped up by pillows, so that may affect the comfort factor. The rolling massage "balls" do a very good job of massaging the neck without pressing too hard. There's an auto-turnoff so that you can't fall asleep and accidentally hurt your neck. The cover is nice and feels okay on your skin, and the material is such that it won't "pill." It seems quite durable. It has a long enough cord. The heat function works fine. The cover has a zipper, but I can't get the zipper to open. I guess unzipping it is for cleaning. However, the instructions say to just wipe it clean, so I don't know why I would need to unzip the cover, as long as the unit is unplugged. I am very satisfied.

Only works neck area but does do a good job in that area. Def. couldn't take to work and use b/c of the noise, but overall a good item; would buy again.

I returned this product. The shiatsu "knuckles" were more like little fingertips and just couldn't be positioned right to give a good neck massage. If I tried pushing it into my neck to improve contact, the motor bogged down.

So glad i got this. it helps relax my neck after hours on the computer and reading.